I'm not normally one for writing emails, but I am one for giving credit where it's due, and I think everyone at the Albir Family Medical Centre deserves credit!
You were recommended to me by many friends, and now that I have experienced it myself, I can confirm that everything they said about you all was true!
From reception, to nurse to doctor... your friendliness and professionalism was second to none!
I want to thank you for being so kind and welcoming at a time when I was worried and nervous.
I will certainly recommend you to friends and family and I know exactly which medical centre i will be using in the future should the need ever arise.
I moved to Spain after living n France for 15 years. Several years ago I had breast cancer, I have the brac2 gene so I chose to have a double mastectomy. I have yearly scans and bloods taken and was a little concerned about moving to Spain and continuing my yearly scans, until I found Family Medical Centre.
They have been absolutely fantastic, after consulting with Dr Ana, they organised for my scans and bloods. They have made my Yearly checks ups very easy aswell as being a normal doctors. They are extremely helpful, friendly and very informative. You can get all your medical needs answered here.
During a routine medical exam and follow up bloods, my diabetes was rapidly diagnosed and the correct treatment prescribed. I have no doubt that without the speedy professional services of the Family Medical Centre, Albir, my current physical health would be a whole different story.
As a multi-language service the Centre is especially invaluable to expats and with fees being kept to a minimum I find it's top-notch service excellent value for money. I have no hesitation whatsoever in recommending The Family Medical Centre, Albir and would find it rather difficult to think of any way the Centre might improve its already excellent service.
The Family Medical Centre in Albir is our first choice destination for medical tests, treatment and advice whenever we visit the town. A wide range of medical and dental services is available on site for ex pats, visitors, locals and anyone in need of medical attention. It also provides access to more specialised medical care. Service is fast, friendly and sensitive. We highly recommend The Family Centre Albir.
M & P H
Many thanks to the Medical Centre for the efforts they made in getting the appointment for my scan. Your efforts in achieving this before my holiday departure was very much appreciated.
My husband and I have moved to Spain for work and were over the moon when I fell pregnant, then the realisation of the situation then sunk in. We were very nervous about having a baby in another country but the Antenatal classes with Dawn were amazing.
With little knowledge of Spanish, talking to gynecologists was very difficult and we felt we missed so much. Dawn and the team made us feel much more relaxed and the classes provided a wealth of information that helped us be ready for the birth. The breathing techniques for labour especially, were a godsend.
I was unlucky enough to endure 9 hours of contractions without pain relief before requiring a Caesarean section. The only way that I was able to cope was using the breathing that Dawn had taught me. I would really recommend all the antenatal classes but for first timer like me the breathing is a must.
Mrs Reith, Alicante.
I am a 60 year old man with chronic back pain. I recently went for physical therapy because the pain had gotten much worse. After the first session the pain was gone for most of that day and when it returned, it was substantially less. I know this type treatment takes time and I also know that Albir Medical Centre is where I will get that treatment. Polite, professional and engaged staff made the process so easy. I also got a free dental check up in a state-of-the-art dental suite. Obviously, I have become a patient here and recommend you do too.
My husband and I have been very satisfied with the treatment we have received at the Family Health Centre in Albir.
The staff and doctors are all very friendly and speak English. I would have no problem in recommending them.
L & C
Matthew and I wanted to thank you all for your help, patience and kindness whilst we were pregnant and once Sofía was born.
Matt also would like to thank you all for trying to keep me from losing the plot on numerous occasions too!!!
I am convinced without your support I couldn’t have come through the other side lol :)
Every prego woman needs Dawn and co on their team.
R, M & S
Where do you go when you have a health problem?
The best place for fast attention to your problem very pleasant and helpful professional staff is of course....
The Family Medical Center in Albir.
I have been a patient since it opened and wouldn’t go anywhere else. The chiropodist is first class. Don’t hesitate, call them
Many thanks to all the friendly people there.
I can't thank you enough for all your help and support throughout my pregnancy with her. Your simply the best, you gave me the best advice and provided amazing care. It will never be forgotten.
Thanks so much for your brilliant services and hospitality. I feel so at ease and comfortable every time I come In. 5*service and satisfaction .
Thanks again xx SP
I had occasion to visit the Center while on holiday in Albir. The staff were professional, and friendly. I required a procedure carried out satisfactorily.
Aftercare was offered which I accepted, this was conducted without complication.
I have conveyed my satisfaction to fellow guests at the hotel also to the representative for the tour advisor. Confident that any guests would be as delighted with the Family Medical Center as I was.
Having suffered for some time with a recurring neck and shoulder problem I made an appointment to see the physiotherapist / osteopath Simon Ratcliffe. He took the time to listen and explained clearly ,every step of the way ,how he was going to treat me. After only a few sessions the problem was resolved and I was given exercises to do at home. Simon is very professional and obviously has a passion for his work. I wouldn't hesitate to return should it be necessary or recommend him to others. A.M Alfaz del Pi
I came to your clinic about three weeks ago and had root canal treatment and a crown fitted by Dr. Mirko (Micky)
Just wanted to let you know that I was delighted with the service I received and with the end product. Thank you very much Micky!
RB (Back now in UK)
I visited the family medical centre in 2015 and after an examination and discussion, doctor referred me on for further tests.
I was diagnosed with bowel cancer and after operation and chemo, I am delighted to say that I am completely clear of this horrible disease.
I am so grateful that the doctor decided to refer me on and listened to my problem in a very sympathetic and professional manner.
I have been back on several occasions for minor bits and pieces and am very pleased with the treatments and the caring way I have been treated.
Would not hesitate to recommend this practice. Just wish it was a little closer to where I live!
LC June 2017
On behalf of my daughter and new grandson I would like to express our SINCEREST AND HEART FELT thank you and appreciation for the level of service and care provided from Dawn and the team at Albir Family Medical Centre!
We simply cannot fault the first class service, care, and information and reassurance for my daughter especially as we found out the pregnancy was unknown yet Dawn swiftly arranged for the relevant scans and appointments to take place to reassure that everything was ok and baby was safe and well at 24 weeks!
What impressed me even further is as a mature mother myself I cannot believe the amount of valuable and VERY important information I myself have learned along the way that is quite unfortunate I never even learned in the UK when I became a parent myself and so without hesitation would recommend Dawn and her many years of experience and knowledge to pass on in helping the new mum to be with all aspects of her confidence!
Thank you all and for the continued aftercare and support....
"If you need a friendly face, with people that really care, with a warm and happy atmosphere with very good prices in Albir you really can't go far wrong here. I had reason to go there a few times during my time in Albir and have no complaints..... The staff, in particular Amanda and Dawn made us so welcome and put us at ease straight away. You really felt you were among friends. I couldn't fault their service at all."
"When I first went to the Family Medical Centre I was unable to walk upright and used a wheeled trolley.
After two visits to the Osteopath, Mr Ratcliffe, I was in much less pain after treatment on my lower back and, instead of needing transport to and from the door, could walk to the nearby Car Park.
Even at 83 years of age improvement has continued with intermittent treatment and I only occasionally need a walking stick.
I have no concern about recommending Mr Ratcliffe as an excellent Osteopath."
May 29th. 2013-05-30
Mrs. P.M. Flavell - Benidorm
"The Family Medical Centre is very efficient, friendly and has a relaxed atmosphere, with Experts easily and readily available in many Medical Specialties.
I have received excellent treatment there and continue to recommend the Centre whenever the chance arises."
May 29th. 2013-05-30
Mrs. P.M. Flavell - Benidorm
"I found The Family Medical Centre in Albir to be extremely professional with excellent and a Courteous Service. They offer a prompt and exacting Service which made me feel secure knowing my Well Being was The Priority at all Times."
April 2nd. 2013
Mr. John F. Cook - Benidorm
"I attended the Clinic following an Operation for a broken wrist in Mexico, The welcome was very relaxing and I was at ease from the word go.....The attention was very Professional and Caring and the fact that we all spoke English was priceless.
I have no hesitation whatsoever in recommending the Clinic with wonderful Staff and have no fear of having to attend in the future....Although not too often!"
"I have been going to the Family Medical Centre in Albir since there first day of opening, I would just like to thank Amanda, Dawn and An for looking after both myself and Emma,they are truly great girls that look after you and always have a smile and really make you feel at ease. Since myself and Emma been going for the last 6 months we can not thank you enough for your help,thank you girls xxx I would reccomend these guys any day"
Deb, La Nucia
"In July 2010 my partner and I discovered we were expecting, it wasn't planned, so a little shock to the system. I don't really speak much Spanish and have only been in Spain a while so although I have my SIP card I was really unsure of the Matron and the lack of information they were providing me. Then I discovered Dawn, a midwife working from Albir. What a delight! I went from dreading my pregnancy to loving every minute. I saw Dawn throughout my pregnancy, she gave us tips on what should be happening, breast feeding, child birth, birthing techniques and sent us for a 4D scan as well as the usual blood tests, urine tests and blood pressure. The most unique part of Dawn service is the openness and availability of her wealth of knowledge throughout the pregnancy....Whenever I panicked, i could pick up the phone and she would be able to help, guide and advise, superb!
My son was born in March 2011 and Dawn was one of the first people to phone me up and make sure everything was OK. She offered for us to come see her for measurements and checks on a regular basis and the support she provided was phenomenal (Spanish Matron see you once a month just about), so it was good to have this support in place.
I can honestly say that without Dawn my pregnancy and post birth experience could have been a lot more stressful."
Charley Farkins (Neish) - Resort Operations Manager
"I recently discovered the Family Medical Centre in Albir and what a lovely place it is. All the staff are so friendly and so very competent.
Although I have a SIP card, it was so much better at the Family Medical Centre as I didn't need a translator, thus saving me money.
Also, I felt much more comfortable being able to speak to the doctor directly in my own language.
The medical care I received was second to none, the very best.
Their prices are so much lower than other private clinics making it affordable for most people.
I already recommend the Family Medical Centre to all of my friends and feel comforted that the clinic is there should myself or my family need it."
"A highly professional team and service with expert medical attention.... Thank you for helping me cure Glandular fever and getting my Emergency Operation that saved my life you helped me through so much I couldn't put a price on it, wouldn't go anywhere else Thank Goodness you were there, Thank you so much."
"Just phoned the clinic for an appointment...what a fantastic response..spoke to a lovely sounding nurse...have my appointment all sorted out...what a result. Thankyou."
"Appointment yesterday with Amanda...excellent, professional, empathic, friendly service. Thanks Amanda and Dawn."
"Dawn worked with us during my partner's first pregnancy. Dawn's reputation preceded her, prompting us to move from Madrid to be nearby for our pregnancy.
The prospect of having our baby in a foreign country would have been truly daunting without Dawn's overwhelmingly caring personality and highly professional style. During our regular appointments we received the highest standard of care to Mummy and Baby's wellbeing! (thankfully also to Dad's!!!)
My partner had a planned C-Section yet Dawn was thorough in training us as to the ways of labour and what to expect in that eventuality.
It was obvious from the start that Dawn really cares and is always happy to offer any advice 24-7, no matter how simple.
On baby day Dawn was with us for the entire day and offered us support on how to cope with all baby matters. We look back and cannot fault any of Dawn's treatment, to that end we definitely made a very good move!
We are proud to know Dawn as a true professional and now as a very dear friend.
We would recommend Dawn and all the staff at the new Medical Centre in Albir to anyone!"
Dan, Kirsty and Isobel
"A big thank you for looking after us so well last week. I would highly recommend anyone to use this lovely clinic. The staff are so friendly and efficient and the clinic is very clean and comfortable. Wishing you all the best of luck for the future."
"Thanks too from me - a real relief to get such good care when you feel so ill! "
KH (KH is the husband of JH)
"I have been a patient of the FMC since they opened and can highly recommend them as giving expert medical advice and treatment for non hospitalisation ailments. All three, Nurses Amanda, Dawn and Dr An are some of the best medics I have known and I have used medical services both public and private all over the world.
Currently, due to a botched cancer operation I had in the UK NHS wherein I caught an infection that led to a very serious surgically induced stomach hernia and a massive open wound that still requires expert treatment 3 years on, I know I can rely on the expertise of Nurse Amanda, a truly gifted, sympathetic and caring young(ish) lady. Some nurses have healing hands. Amanda is one of those. Her knowledge of diabetes that I also suffer from is also first rate as is that of chest complaints another problem of mine. Amanda and Dr An recommended a new inhaler to me and it has been life changing in controlling my lungs/chest.
In these austerity times their charges are also most reasonable and excellent value for money. They also have links for referrals to one of the best private hospitals I know in Levante Benidorm that I have also used.
I wish them continued success in their enterprise."
JB Altea Hills.
"I have been using the Family Medical Centre for the last two years, and would highly recommend them, always friendly and helpful"
"Having been recommended by friends, I visited the Family Medical Center to have my ears irrigated and almost instantly could hear better.
A short while later I had cysts. I went again to have a large cyst removed. I received excellent and prompt service. You are always greeted with a smile and the staff speak native English as well as other languages so there are no problems for non- English speakers.
Thank you all once again"
"I would like to say a big THANK YOU for you continual support in helping me cope with
my mum Doreen, she is always happy to attend the Medical Centre, we always receive such
a warm welcome which along with your standards of care and attention, make any treatment so
much easier to deal with.
Linda Nunn and Doreen Smeeton La Nucia
"I have nothing but praise and gratitude for everyone at the Family Medical Centre. During my pregnancy and illness post pregnancy I was treated by Dawn, Amanda and Doctor Ann. They were all wonderful not only in their separate fields of expertise but also with their caring attitudes. They will always go above and beyond to ensure your problems are dealt with and rectified as quickly as possible. It is a very personal and caring service and I truly believe that if I hadn't been under their care then I would have ended up being far more seriously ill. They are diligent, friendly, caring professionals who have merged to create a wonderful medical centre. Dawn is an amazing midwife who made me feel comfortable and safe throughout my pregnancy, her experience and knowledge is second to none. The ladies have restored my faith in health care and we can't thank them all enough. We cannot recommend them highly enough!"
Lorraine, Mark & Isabella Lennon – Albir.
"Myself and my wife decided to have our flu jabs this year and we had the pleasure of visiting the lovely Amanda at the centre. We were in and out in about 10 minutes and Amanda was quick and gentle with us, we hardly knew we were having the injection. The price was also surprisingly very reasonable. We were very happy with our experience and would definitely use their services again in the future and recommend them to everyone."
"I recently saw that you are looking for testimonials for your website. My experience at the Family Medical Center has been very positive, on both occasions that I have visited you. My first visit was to see Doctor An, as at the time I was suffering with a recurrent urinary tract infection. I had already seen a very expensive gynecologist in Altea who had not provided me with any physical or mental relief, so I came to you on recommendation from my Spanish dentist. Even though I had paid out recently (too much I still feel), I paid again because I felt very comfortable in your clinic. My time with An was shorter that it had been in Altea, but I felt that she listened very well, was honest and compassionate with me. The costs of my second visit were much more reasonable than my first and the whole experience was much more friendly, relaxed and dare I say; enjoyable!
The second time that I visited the clinic I was under a lot of stress, and this stress was starting to create physical complications within my body. Again, I was seen at very short notice (great) and this time I saw a male gynecologist who had such a lovely and genuine personality. My time at the clinic was again short, but I left feeling very well-assured about my health, and that most importantly: nothing was wrong with me. I really appreciated the attentive care that the gynecologist - Dr Walter Van Harmelen - took with me, and I found it particularly approachable that he asked I contact him directly, if I felt more assistance was needed.
All in all I have had nothing but positive experiences from my time at the Family Medical Center and I would not hesitate to recommend to English and Spanish friends a-like. From Dawn's patience with me when I could not find my way on foot, to the humorous, lively and very British atmosphere that greats you; the clinic feels almost like a welcoming home, and I can see clearly why it is so popular with the British, who either live and/or holiday in this area.
In the nicest possible way I hope that I do not have to return to the clinic too soon, haha! However, that has not stopped me from popping in on my way past, either if I need information on a health-related subject, or just a friendly, informal chat, in a place where I know that I will feel 'right at home'.
Kindest Regards from a very satisfied client"